getyourguide

4.1
4.1 from 1.7K Reviews and Ratings
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The worst experience I have ever had in…

The worst experience I have ever had in my live! They have stolen barely 2000€ from my account, and when I arrived at the park there was no sign of our booking! The only solution they offer was „you can buy new tickets we do not care”Zero costumer service abusive stupid staff with no common sense. Please keep away from the webside. Absolutely shocking. I’m in tears literally with how ive been treated…. 😢😢😢

1
Date of experience: May 31, 2025