I have used Get Your Guide several times in the last couple of trips in both in France and Italy,this time in Japan was no different. The process has always been efficient,easy and I have never had a problem,instructions are always very clear. It's so reassuring to land in a country and your vouchers or bookings are organised,in Rome there was a change in times for an entry and I received a phone call to update me. Great service and very efficient staff to help.