Garmin vivioctive watch bought for son's Christmas present.Supposed to be a sports watch. But not fit for purpose. Flaw in design means edge of glass is very vulnerable. Caught on a lane rope whilst swimming and cracked.Garmin want £60 to repair it . After numerous emails and calls (which involve at least 10 minute wait) I finally get to the stage where they issue me an RMA number and address and I send it off, but they say they haven't got it. I had to call up 3 times to get the RMA number and address and then they decided to change the RMA number.Customer service diabolical. Watch useless.
