This company pisses me off day after day. I have had better assistance with my phone's Google Maps than using a $150 Garmin DriveSmart 51 LMT-S device designed for navigation. The Garmin would take me on the WORST possible routes, and now I have an error message preventing me from being able to use it. Trying to get assistance is impossible, and the CHAT representative responded to my question with cancelling the CHAT and now I have to seek alternative methods to get my GARMIN to just operate normally again. F*** these companies terrible products - reminds me of Apple...