garmin

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I wish I read the reviews first before…

I wish I read the reviews first before buying. Should of bought another fitbit. Ordered Garmin vivosmart4 on recommendation from my husband. Placed on 12th July. Receipt said can take up to 6 weeks. 6 days ago got email to say it would arrive the following day. It did not. 4 days ago I got an email to say unable to deliver? No delivery was attempted. I was at home. So was my husband. No-one rang the doorbell. Tracking said wrong delivery address twice which it wasn't. Then no one home. Then said delivery be attempted the following day which it wasn't. Tried calling on hold 12 minutes already. Appalling customer service for such an expensive product.

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Date of experience: Aug 04, 2020