Really bad customer service. Unfortunately my Garmin vivoactive 4S touch screen stopped working. After speaking to a number of people at garmin, I had to first pay for postage to send it back and now I have to wait a week for it to get processed and get a replacement sent back to me. I was told by the first customer service guy that I would get my garmin by the end of the week as I needed it to go away on Friday with and I just rang up again for another customer service guy to tell me that I wont get it until next week as it has to sit in quarantine for 3 days before they can process and send out a replacement. I asked if they could do anything to speed it up, they said no and then I asked them to delay the postage as I wont be in to collect it next week and they said no. As well all customer service people I spoke to were very monotone and rude. Not even an apology. Also I had to pay for postage on a product that broke under warranty to get a replacement!
