The worst service. The worst impressions. I ordered the top phoenix 6 for an important gift. They sent me a used Phoenix 6 with scratches. I asked to exchange it for new ones, as a result, they took a week to tell me that I have to wait 2 weeks more.. I have requested a refund.. waiting. No one has ever apologized or offered any constructive solution. I am sure that I will never have to deal with this unpleasant company again. I recommend not to deal with them.