garmin

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Garmin broke my watch with their update and will not repair it!

Garmin pushed out a software update that bricked my Fenix 6... I called support and their solution was to sell me a refurbished one for roughly the same price as new one at retail without the warranty. I don't want to purchase another watch after their "automatic" update broke my perviously perfect one. It would be expected that they either fix my watch or send me a replacement. Neither of these were options.$600 for a watch and it broke because of their update that I didn't ask for. I'm done with Garmin.

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Date of experience: Jun 08, 2022