I have just had a brilliant customer service experience with Garmin. The complete opposite of many of the reviews here. My Forerunner 45 - a watch I absolutely love - went blank a couple of weeks ago. I tried all the web tips to reboot it, including the advice on the Garmin site, and nothing worked. I contacted the Customer Service team through the UK website, and they offered a replacement. Garmin provided a UPS courier service both ways, at their cost, and sent the replacement back by return. That's more than I expected, and I am absolutely delighted.
