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Enrolled for a printed trial…

Enrolled for a printed trial membership, newspaper never arrived. Customer service appalling, contacting them, and was given a case number, and issue not resolved.Customer service agent asked for some time to check issues and just hanged up the call - unprofessional.Got an email later advising on the epaper link but he's forgotten to include link in the email.

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Date of experience: Jun 15, 2019