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FRAUDULENTLY charged my card

Went to buy a year subscription from the Financial times, however, when I went to pay with my card their website showed me an error message and said that your payment could not be processed. Several hours later a MXN 74,000 (USD $4,000) charge appeared on my card from the Financial Times. I have now spoken to 3 different people from their "customer service team" over the past three days, have sent multiple emails and have not been provided with a resolution (or even a response in the case of emails). The FT is supposed to be a reputable newspaper - this is absolutely outrageous. DO NOT BUY A SUBSCRIPTION with the FT or you will put yourself at risk of having a charge like this on your card.

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Date of experience: Apr 04, 2023