I am getting nervous about using their newer version of Freshbooks. I had a very good experience for about 5 years with the service until transferring everything to a new version of the software. I have two business accounts, both had instances where the client was double charged via a recurring payment profile. I did not get a notification from Freshbooks and only found out later because one of the clients called our support line asking about an extra charge on their card. I may have to find a new solution if it keeps happening.
