I am asking FB to be more supportive of customers (like me) who purchase items listed on Marketplace but the seller never delivers the goods. Our payment is accepted, processed, information is sent to the buyer with confirmation, tracking, etc. but the products are never received. Complaints have been sent to FB but no responses, Copies of the order, confirmation and any messages between buyer and seller have been shared with FB but they show no support in assisting the buyer.
