I have been SO pleased with Jotform! The form builder makes it a breeze to build professional looking forms with out having to know how to code. I love that there is an app that also allows me to edit and view my forms on the go. One of my biggest complaints with Google Forms. The support team has been great as well and helped me set up an SMTP so that my form responses come from me and not Jotform. I will be upgrading to a paid plan soon, but the free plan has served me well since I joined over a year go. I am upgrading because my Jotforms have truly streamlined my work flows.