Revised: I complained about the issue below, and within 1 working day they have responded with a full refund. I still think these subscription models should remind you a few days ahead of auto-renewal so you can decide (in a world of countless subscriptions where tbh its easy to lose track...) but as a resolution for my issue I can't ask for more than what they have done. A pleasant surprise.Original (1 star): Charged $199 for renewal for something I never use and thought I had cancelled 11months ago. Mistake but no reminder email? It’s a model that relies on you forgetting to cancel rather than the underlying product being of any use. One small, almost invisible step above theft.
