flipkart

1.3
1.3 from 1.9K Reviews and Ratings
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I had ordered a tshirt for my brothers …

I had ordered a tshirt for my brothers bday gift from flipkart on 18th April expecting to be delivered by 24th April. As just after paying the sum amount via net banking i confirmed the delivery date from the flipkart customer care.They assured me that they will try their level best to deliver it before 24th April.I HIGHLIGHTED about the urgency for the delivery but stiĺl the assured about trying thier level best.I followed up to track the order by calling them everyday i.e 19th,20th,21st,22nd,23rd & 24th.Each time thy claimed to give their lavel best.Yesterday was 24th April and from last 2days the package is still sucking at Bangalore airport.And when i called the customer care they are saying you can cancel your order.I reminded about their commitment but the guy named "Badal" replied that "We have recordings to proove that we never committed but we said we will try our level best"Guys if it was a try of level best then instead of 24th Surely i would have been get the delivery by 25th April ....That means tried to dilever it by 24th but did not happen due to logistic...Trying wont be applied if its 3days later date in which the customer has requested...Verdic: Very poor service with bad attitude employees (Having all the conversations recorded)

2
Date of experience: Apr 24, 2017