All time the service was good from flipkartkart , but once i jst gt the extreme level of irritation. Coz i bought lumia 540 n on that day of delivery the phone stopped wrking, i tried many times for refund my money but no one from customer care help me out.Then i went to fb page of flipkart and from there i jst msgd without of any expectations. Within 2 days the delivery boy came to take my phone n within 4 days i gt my full money back..From that time i never tried to call customer care during my online shopping. If ever i face any problem i jst msg on fb they use to reply within 2 hours.You also do..It works for all online shopping website. 😊😊