Very poor experience this time. I ordered poco mobile on 21 Aug 2020 and they delayed too much, I was making calls for delivery. At last I cancelled the product on 30th August. But till today 5 September 2020 they have not given me my money. When I asked them to provide seller name, address and contact details, they said it is not available. How ridiculous and stupid reply. Means anyone can come and sell on Flipkart without disclosing his identity. I asked to provide refund policy then they said there is no refund policy, refund policy is of RBI. What a joke it is. I will chase them at every forum to expose the drama and cheating. I also demand refund with interest and compensation for painful experience. Now I need money but they have kept my 15000 with them. Why don't they clearly mention on product selling segment that payment is taken in advance and it get processed in a second but refund is processed in many days after many follow ups because of RBI guidelines. They are cheating people.
