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I have ordered a nikon lense worth Rs

I have ordered a nikon lense worth Rs. 24,499 on 15th December 2020, I received the product on 16th December 2020 early morning. But they have given the coffee mug instead of original nikon lense.From last 3 days i am submitting the documents but they have rejected 3 times my refund request. But customer care guys are positive about my problems. They are helping to solve this. But I am fed up of filling up the form again and again. Any suggestions would be appreciated.

1
Date of experience: Dec 18, 2020