Product damaged and installed without any instructions .. The technician should have been trained by the company he did his best to grasp the situation at his ability to he took 3 hours of my day left me with unfinished work and endless numbers of holes on my newly built house . I am not compensate for this. Had ordered the TV wall unit on 15th November 24 return created on 28th.. Technician assigned on 29th.. No sign of a technician. Todays its the 1st of December 24. Customer support is untrained and feel very scripted