flipkart

1.3
1.3 from 1.9K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
A pathetic e-commerce website

A pathetic e-commerce website. I had ordered for a book from their website and they couldn't even deliver it. Everyday I used to receive message stating that my product has been out for delivery but immediately after 3-4 hours,the system generated message used to come stating that my order could not be delivered due to some reasons. It started happening everyday. Angry i called their good for nothing, useless customer care number and they said my order will be delivered anyhow by tomorrow. However, the same thing happened. They messaged me in the morning stating that my order is out for delivery but again after 3-4 hours they stated my order again couldn't be delivered. This time I called up the UNEDUCATED Delivery executive picked up the call and lied to me stating that he is already now in my area but to no avail and then when i questioned him on this matter he literally shouted on me and hung up the call. I immediately called up the customer care number and the way they spoke to me as if it's my fault. It's completely their fault that they couldn't deliver the product and always they kept on giving me false messages and the delivery person did not even know how to speak. Pathetic experience. It's has been already over two days since I raised the request but till now no one literally called me and did not even give me an update. So you can imagine how their services have deteriorated. My piece of advice to each and everyone of you would be to NEVER EVEN ORDER FROM SUCH AN UNPROFESSIONAL E-COMMERCE WEBSITE LIKE FLIPKART.

1
Date of experience: Jun 01, 2025