Customer service helped me with my refund in seconds and was very helpful and kind. I forgot to add that the cust. serv agent let me keep the plan I thought I was getting. A $5 a month trial. Indeed has been nothing but a headache. There aren't any remote jobs, yet they claim they have thousands. I can't find one. Flexjobs has a very specific way of searching and so far I am finding a ton for legit remote jobs. I was shot 4 times in a robbery and I have PTSD/anxiety disorder so I can only work from home.