I placed an order for a print back in February it was a gift for a relatives birthday and it never arrived. I chased it up and was told it was delayed because of the pandemic and did I want to have a refund I gave them the benefit of the doubt and said I would still honour the order and waited again; its now May 16th and still no sign of the artwork, considering it was only meant to take up to 10 days to deliver. I complained again and was told it was too let to get a refund as it was more than 30 days and that I needed to place another order and then email them. Who in there right mind is going to place another order when they haven't recieced either the goods or the refund. I also fail to understand why I have to do all the hard work when it is there failure. My advice dont touch this company with a 10 ft barge pole.
