Fedex delivered a package with my address and someone elses name on it. I put in a case and 4 days later nothing. The package is still outside my house. I called to day. Had to call 5 times because the system couldn't understand the issue. It kept telling me it couldn't put me through to a representative. Tried the chat. It couldn't understand the issue and wouldn't put me through for a live chat. Finally had to say I wanted to file a complaint to get put through what a waste. This isn't customer service.
