I would give them no stars if I could. I received tracking for an order 2 weeks ago and it’s still saying a label had only been created. The actual company that delivers have never received a parcel from them. All FARFETCH say is we are escalating to other departments. Any reputable company would have given me a refund by now because I’ve never received any order. Cost me more money to order the bag I needed from a reputable company, that’s arrived within 2 days. FARFETCH where’s my refund!
