fandango

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I hate this company and I will never…

I hate this company and I will never use these crooks again. They charge me for a service even after I cancel my movie tickets purchase. They are crooks!! How in the hell are you going to charge someone for a service fee and you didn't give them any service????? I hope this company closes down because that is deception!!! When I call the office it took forever for them to answer the phone then they told me that the service fee was written in the agreement. The service should have been made known up front or pop up before you take money off the debit or credit card. How can you have a non-refundable service fee even if you don't give service? You are crooks and I hope your company fails. I will never use you again and I'm going to tell everyone I know DO NOT USE THIS COMPANY!!!!!

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Date of experience: Apr 17, 2019