Fandango's website messed up and charged us 2 times for the tickets. I never got the confirmation for the tickets, thus never got the tickets. Took 2.5 hrs on the phone I hung up. 1.5 on the live chat feature the rep that helped me blamed the charges on my bank. When I asked to speak with the manager, the manager was no more help. I asked him about a rep that helped my husband because that rep asked how he could help then disconnected the session. When I asked the manager about this he said the chargers were by banks fault and disconnected the session. Such poor customer service. I will never use them again!
