I had a issue with Fandango giving me a refund or exchange. I purchased movie tickets for me and my family on fandango online a hour before the showtime. Once we make it to the theater I was told my kids couldn't come due to their policy of no kids allowed to watch anything other than PG And G rated, after 6pm. I followed promptly with a phone call with fandango customer service, and I was told I have to wait 72hr for a response of their decision. 3days later they email me to tell me that they couldn't offer a return or exchange due to their policy. After the showtime they cant return or exchange anything. Fandango is ran by scheme artist. They steal people money only to get them tied up to financial loss. They do not offer custom fairness or sympathy even when its logic since to. I wouldn't support their website or services. Karma is a coming, and it will hit them soon.
