fandango

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
DO NOT USE!!! Ridiculous Refund Policy

This app has a terrible refund policy. They claim it is impossible to grant a refund after the movie start time; that means that if you buy tickets but something is wrong (screen too dark, theater lights not off, no picture, no sound, etc) and leave the movie, it’s impossible to get a refund. Every movie theater chain will tell you that Fandango needs to refund your money & Fandango will tell you it’s impossible to give you a refund because of “their system” not allowing. No one will take responsibility, they act like “the system” is doing this to you, not the terrible business choices of the company.

1
Date of experience: Mar 17, 2024