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1.3
1.3 from 1.5K Reviews and Ratings
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Boosting Add's

On the 9th of April, I decided to boost one of my company's adverts, I followed the instructions, changing my whatsapp account to a business one, then I chose the budget of £30 total for a 4 day advert that would reach an audience of 1.6k.The advert was for personalising empty wooden wine boxes:Face book started taking out £2.00 instalments from my card, which stayed the same for approx 4 instalments then it went upon the third day to appr £4.00.however on the second day of the advert boost, face book paused the advert and threatened to take my page down as I my add was in violation of there guidelines. However they still charge my card with instalment now increasing to £12 per instalment.I've had to cancel my card as facebook still repeated try to collect monies from my card after the advert had finished.Face book have collected over £160 from my card, I have tried to phone them - no response,sent several emails -no response - left message on the Meta business suite - no response.It is now with my Bank - lets hope they have more luck !!

1
Date of experience: Jan 01, 0001