The woman, who was elderly and wearing glasses, was rude and aggressive when I asked for a veggie breakfast and was downright miserable. I came to the till, the chef Dave, who was nice actually came out to ask me what I wanted and told me there was a table ready which I appreciated. The woman on the other hand didn't even look at me but just started writing my order. When I was momentarily distracted, she didn't have the manners to even say, "Excuse me love/sir, but that's six pounds please", instead I got "SIX QUID" repeated at me three times in a snappy aggressive way. Anyway, I sat down to wait for breakfast and sure enough the woman comes out from the kitchen area with the food; before I even received the plate she just snaps "HOT". Conversely, she could have politely said "Careful love/sir, the food is rather hot", or something said in a way that demonstrates she actually wanted me to stay and eat in.I used to be a regular customer of this cafe; sadly I won't be going in there again.