I had made a reservation and paid for it, when I got there the resort said they did not work with Expedia and I had no reservation despite my confirmation info I had, so I had to find other accomodations. Called Expedia , I was told since I did not cancel the reservation I had to pay after a long discussion with a customer service rep who is trained not to listen to you I was finally told they would investigate but even if I got a refund I would owe a hundred dollars because the reservation wasn't honored, even though it wasn't me who dishonored it it was the resort, supposedly a manager will call me back as the rep would not connect me to a supervisor, then at the end of this call the rep asked me if I wanted to make a new reservation with him. WTH talk about a I don't give a f____ attitude. Warning Expedia is not a consumer friendly business
