You will have buyer’s remorse if you book a minimum of a car rental through them, they are not concerned about taking care of their member/customers. I booked a vehicle through them only to find out they didn’t have what I reserved, the sent me to another location and the first vehicle presented had damage, the second vehicle needed not only needed an alignment but also it needed an oil change, which are things I found out at having to drive and put gas in the vehicle. So by the time I was able to get back to the rental provider they were already closed, I called Xpedia and they could not help me and had to transfer my information to an offline agent, and the representative advised me it cold take up to 72 hours before I could receive a response, and what is really bad was neither Hertz locations had any vehicles available and then my ticket was closed out without my knowledge, no refund offer, and they billed my card for a week and I only had the vehicle for several hours. Xpedia did not provide any assistance of getting this resolved even after waiting more than 72 hours.
