I booked two tickets from expedia for my elderly mother and I to travel from Sarasota to Toronto. My mother ended up in the hospital and could jot travel. I paid for travel ins and they reimbursed part if the flight but the rest was issued asa credit by Expedia. I called to book a flight and was told the credit is gone. I did not realize the credit is only valid for a yr and they kept $179 of my money. Rip off!!!