I booked A HOTEL ROOM, they booked me TWO and charged my credit card for both. My friend and I were going to see a concert in Pittsburgh and needed a room for the night. When we arrive to the hotel, they had told me I was booked and charged for two rooms. I told them that was a mistake. They told me to call Expedia and get refunded. Thinking it Wouldn’t be too difficult I called and began explaining the situation a total of five times And the phone was disconnected each time about three minutes into the call. It was hard to understand the people beings. They are all foreign, and the line was very fuzzy. Then it would just disconnect.. the fifth time I talked to a woman who seemed like she could help me. I told her the situation and she said the line was very busy and that she would call me back, she did not! This company is awful to say the least and by the ratings on here I’m sure they will be shut down soon enough. Thanks exdedia!
