All was ok till i wanted to change my flight to a later date, tried their mediocre app could pay to finalise the change as it kept giving me an error, same with website and same problem and they even rang me same problem. used 2 debit cards and a credit card on all these methods at lease twice to no avail while they work on other sites and at the atm. their customer service makes you try steps again even though its clear its their problem, also have the nerve to warn me of cancellation charge when i asked for refund and they were willing to only refund a small fraction of the cost then cancelled my flight with no consent. avoid like covid