Booked a hotel in Jersey last Jul via Expedia only to find when I arrived the Hotel was run down, locked up and for sale. When checking on-line Expedia still had me down to check in at the hotel. With the help of Jersey tourism I managed to find another hotel. It took me in excess of 75 mins on my phone jumping through hoops to get a refund from Expedia and still awaiting compensation some 5 days later. Awful company - stay well away. Will never use again.
