eventbrite

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Bait and Switch

I went to their site to buy tickets to a show, it showed what seat I was buying which number and row, when I finished paying for the ticket, it showed a completely different seat and row, not what I paid for, the one I paid for was a premium seat, the seat I got was much less than premium, I’ve been trying to contact them since, 2 months have passed by, they don’t answer their phone, there’s no email for customer service, a complete rip off, I’m going to see if my bank can help me, I’ll never buy from them again, BEWARE, read the other complaints, buy somewhere else !

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Date of experience: Feb 19, 2020