Shocking customer service,if I could have given them zero stars, I would have, I booked for one of their events, sadly the person with whom I was attending took ill, and was unable to go, not wishing to go alone I requested a refund, (to which I was entitled to do), I initially heard nothing from them, after a second email, I received a blunt reply simply stating, “I’m afraid refunds are not permitted”, if this is the case why does their website have an option to request a refund?. I replied to them saying that I will never give any business to their company again, and would strongly advise others to avoid them at all cost!!!.
