The primary focus of this company is not to serve as a platform to facilitate event-related transactions. Rather, the main objective of Eventbrite is to collect as much personal information on a potential event attendee as possible to advance its own profit. Having been caused to expend undue amounts of resources and time in a circuitous, futile venture to chase down tickets we paid for by means OTHER than agreeing to upload this company's App on our phone, the reason for the difficulty in what should have been a simple task became obvious: EventBrite speciously constrains users to upload its information-collecting App before enabling customers to retrieve the tickets they in fact paid for. Uploading a company's App should be a choice, not an undisclosed condition-precedent it imposes after the customer completes and pays for a purchase. Here, EventBrite is effectively holding our tickets hostage until we defer to the company's hidden, self-directed practices.
