Etsy

1.3
1.3 from 947 Reviews and Ratings
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Zero customer service. Totally shocking.

Zero customer service. As others have said as a buyer they use manipulated shipping times to be misleading.I also have had a couple of stores and there are so many hoops and bugs, both stores got blocked for various arbitrary reasons, no support to help me with the issue. They just outsource support to cheap centres with illiterate staff who have no idea what they’re doing. After trying to get them to assist, they just told me to keep resetting my browser and then left the chat?!They make a killing on the fees (there are about 4-5 different fees per sale) yet they can’t provide a decent, honest, functioning service. Totally shocking.

1
Date of experience: Nov 22, 2024