As a seller on Etsy for 14 years with 5 star reviews we have recently had an issue with Etsy that profoundly affects our sales. I know that the issue is their error but it has been 15 days and they will not answer my email except with a boilerplate email that is spit out automatically. In other words, no human is reading my emails. When I try calling I only get non-native English speakers whom I cannot understand and who are not qualified to help me anyway. Plus I frequently get cut off and no one calls me back. So, at this point, we have no alternative but to close our shop after Christmas. Etsy is no longer human!
