I was a seller and I had a big shop on Etsy with more than 25000 sales, 4.9 rating, star seller badge. I fully verified my personal information when I opened the shop on Etsy. My shop was created in 2022, and the shop was growing very well, I was selling hand-embroidered items and hand-knitted items, many customers love my products. I always tried my best to serve the customers. If there was any issue happened with the order of the customer, I always asked their understanding, and actually the customers always understood my service, they were very satisfied with my service. But, on Jan 15th, 2025, Etsy closed my shop without a detailed reason. I was very sad about that, my heart was broken, because I spent over 2 years to build the shop. This shop was the primary income of my family. I could not imagine that one day the shop was down too fastly like that way. I never had intention to violate Etsy's policies and I really don't know what wrong I did? So, I think there are a misunderstanding from Etsy. I think Etsy has treated my shop unfairly, Etsy has destroyed my effort that I spent over 2 years for this shop. Etsy has taken away my family's primary income for no apparent reason. Etsy does not treat human well. Although I submitted appeals to be re-opened, but there was no hope for me. Etsy has denied my appeals twice and they said my shop is permanently suspended, although Etsy did not disclose any detailed reason. For over 2 years, my shop was actively contributing to the growth of Etsy Marketplace by offering unique handmade products. I will sue Etsy if they don't resolve this issue for me.
