Bought items through Etsy, was given an estimated delivery date, the later of the dates has now passed and the purchase page said that I would be able to ask for help the day after the last delivery date, went onto Etsy today because my purchase has not been shipped and the delivery date has been changed without any notice so now I can’t ask for help because the ‘open a case’ button isn’t active. According to the terms of Etsy a seller can change the delivery date up to 21 days from the purchase date with the buyers agreement,it is 27 days since my purchase and I have not agreed to a change or extension of delivery