Etsy

1.3
1.3 from 947 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
A truly unethical and uncaring company

This is the most unethical company I've ever come across. I opened a seller account with them and they refused to pay me any money from sales for more than 4 months (holding on to more than £4k of my money needed to run my business), during which time I had to find £500 a week in shipping costs, plus money for materials, getting me into debt and ruining my selling experience. After 4 months, things started to go well and I built up to £5k in sales per month. I stupidly dropped my other income streams to focus purely on my Etsy shop as it was doing so well. Then bam, one day they just closed my shop with no notice, removing my entire income and leaving me with nothing, even though I only have 5* reviews and more than 400 of them. I have now been forced to go onto Universal Credit until I can rebuild my business. I hate this company with a passion and you don't have to look far to see that I'm not alone. How they can get away with operating in this way in the modern word is truly unbelievable. If you're looking to join Etsy as a seller, my advice is don't. They don't give a damn about their sellers, they also have no support, every email you send is replied to with automated scripts and your questions are never answered. Sellers are leaving in droves and I can only hope they continue to leave until Etsy goes bust as they should not be in business.

1
Date of experience: May 20, 2025