Etsy

1.3
1.3 from 947 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Someone used my email address to make…

Someone used my email address to make fraudulent purchases on Etsy. I contacted them multiple times, explaining that the scammer is using someone else’s credit card while attaching my email to an unverified account. Despite this, Etsy keeps misdirecting the issue—they keep insisting they’ll handle 'unauthorized charges on my card,' even though my card was never involved! The real problem is that they allowed my email to be used without verification (the account still shows as unverified). No matter how many times I clarify, they refuse to listen or address the actual security flaw. Extremely frustrating and disappointing!

1
Date of experience: Jun 10, 2025