Awful airline to deal with. Their website is impenetrable. You can't resolve issues with them directly as there's no way to contact them. I added my email on the website to get them to email me and got a message saying my email address is invalid. No one picks up the phone when you call their help line. They charged me $181 to nominate which seat I wanted for just one leg of my flight. It was a window seat. Nothing special. No extra leg room. They charged for the WiFi which would have been ok if it worked but it only worked on one leg of my flight. They said I had to take it up with the provider. I did when I got home and have had no response from them. I could go on about it but I expect it's best to chalk it up as a rotten experience and never fly with them again.
