emirates

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Review of Emirates Airways Terrible

Review of Emirates AirwaysI recently had a disappointing experience with Emirates Airways. Due to medical issues, I had to cancel my flight. Despite informing them, I was still charged a $400 no-show fee and an additional $1000 to rebook the next flight.When I suggested purchasing my own one-way ticket and using my original return flight, they refused, stating that I must take the first flight to access the return flight. This policy felt inflexible and added unnecessary stress to an already difficult situation.Additionally, I was initially booked on a flight with a three-hour delay in Dubai, which was manageable. However, they did not allow me to board that flight and only offered an option with an 11-hour layover in Dubai. This added further inconvenience to my travel plans.

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Date of experience: Sep 01, 2024