This was my email sent to Emirates on the 18th Sept 2024. I received a confirmation e mail from them on the 20th September confirming receipt of my e mail and that they will revert. For a major airline to disregard and ignore their customers concerns, is very concerning. I am still waiting for a response!Inflight serviceThe breakfast served to me on flight EK434 was an egg omelette and half way through eating it I discovered a finger nail in the food. I reported this to Saleh your cabin attendant and gave him the piece of nail. He apologized for the incident and offered me another omelette which I refused. I am extremely upset that I had to remove this nail from my mouth while I was eating the omelette and that this actually happened. I find this a huge health and safety concern and find it completely unacceptable from an airline that holds it self out to have such high standards. Since my wife and i are flying emirates on our return leg we are concerned about consuming the food on board. Please advise how we move forward on this
