emirates

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The worst airway company ever

I am extremely frustrated with Emirates Airlines. My luggage has been missing for 3 days, and after flying through Sydney and Dubai airports, I’ve received no updates. I’ve called customer service repeatedly and raised multiple complaints, but there has been no response or resolution. To make matters worse, I’ve landed in a foreign country without any of my belongings. The lack of communication and support is unacceptable. My entire trip is now disrupted, and I’m left with no answers. This is not the standard of service I expect from a major airline like Emirates. I will reconsider flying with them in the future.

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Date of experience: Nov 16, 2024